Meet Our Staff

Our staff here at Dwayne Lane's Skagit Subaru is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Sales Staff

General Manager Luke James
X
  1. How many years have you been in the car business?
    • Automotive has been my career since 2001.
  2. What is your favorite flavor of ice cream?
    • Vanilla is the only good flavored ice cream.
  3. Favorite activity to do outside of work?
    • When I’m not working, I like to hang with my kids.
  4. Best movie featuring cars?
    • Ford vs Ferrari is #1!
General Manager
Luke James
GM of Fixed Operations Robert  Nelson
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GM of Fixed Operations
Robert Nelson
Sales Manager Chase  Timm
X
  1. How many years have you been in the auto business
    • ​I’ve been in the auto business for 14 years
  2. Favorite flavor of ice cream
    • Cookie Dough is my favorite ice cream flavor
  3. Best movie featuring cars
    • Talladega nights: The Ballad of Ricky Bobby is the best car movie​
Sales Manager
Chase Timm
Office Manager Cindy  McCauley
X
  1. How many years have you been in the car business?
    • I have worked in the car business for 9 years.
  2. What is your favorite flavor of ice cream?
    • Spumoni is my favorite ice cream.
  3. Favorite activity to do outside of work?
    • Outside of work I like to read or go hiking with my dogs.
  4. Best movie featuring cars?
    • Harry Potter (Flying Ford Anglia) is my favorite movie with cars.
Office Manager
Cindy McCauley
Mascot Duke  Subaru
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Mascot
Duke Subaru
Sales Consultant Michael  Litzinger
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360-916-5863
Sales Consultant
Michael Litzinger
Sales & Leasing Consultant Kamiran Mardam Beck
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360-998-4683
Sales & Leasing Consultant
Kamiran Mardam Beck
Internet Director Taylor  Graham
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360-916-5606
How many years have you been in the car business?
Started in automotive in 2014.
What is your favorite flavor of ice cream?
Rocky Road is my favorite ice cream.
Favorite activity to do outside of work?
I enjoy playing basketball during downtime.
Best movie featuring cars?
Cars is my favorite movie featuring cars.
Internet Director
Taylor Graham
Sales Sven  Hernandez-Melvi
X
360-747-8898
How many years have you been in the car business?
I’ve been selling cars for 5 years.
What is your favorite flavor of ice cream?
Reese’s Pieces Blizzard is my favorite ice cream.
Favorite activity to do outside of work?
On off day I enjoy anything outdoor activity with my Family.
Best movie featuring cars?
Tucker is my choice for best movie featuring cars.
Sales
Sven Hernandez-Melvi
Sales Joel  Nations
X
360-916-5449
How many years have you been in the car business?
I’ve been in the car business since 2018.
What is your favorite flavor of ice cream?
My favorite ice cream flavor is Haagen Dazs Coffee.
Favorite activity to do outside of work?
Favorite activity outside of work is golf and spending time with my kiddos.
Best movie featuring cars?
Best movie featuring cars is Fast and Furious.
Sales
Joel Nations
Sales Matt  Marsden
X
360-747-8590
Sales
Matt Marsden
Sales Zach  Barczyszyn
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360-998-5918
How many years have you been in the auto business
4 years
Favorite ice cream flavor
Birthday Cake
Best movie featuring cars
Pixar’s Cars
Sales
Zach Barczyszyn

Meet Our Service Staff

Service Manager Glenn  Stone
X
  1. How many years have you been in the car business?
    • I started in the industry in 24 years ago.
  2. What is your favorite flavor of ice cream?
    • My favorite ice cream is Mint Chocolate Chip.
  3. Favorite activity to do outside of work?
    • Spending time with my family and grandkids, gardening, and spending time outdoors are my favorite activities.
  4. Best movie featuring cars?
    • The best movie featuring cars is Smokey and the Bandit.
Service Manager
Glenn Stone
Subaru Express Advisor Ethan  Eby
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360-916-5863
Subaru Express Advisor
Ethan Eby
Service Advisor Haylie  Musgrove
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360-998-4651
Service Advisor
Haylie Musgrove
Express Lane Advisor Hayley  Minish
X
360-916-5313
How many years have you been in the car business?
I have been in the car for 3 years.
What is your favorite flavor of ice cream?
Birthday Cake is my favorite ice cream flavor.
Favorite activity to do outside of work? When not working I enjoy bowling league, car meets, and car shows.
Best movie featuring cars?
I like Pixar’s Cars​ for best car movie.
Express Lane Advisor
Hayley Minish
Service Advisor Jason  Durrett
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360-998-5563
Service Advisor
Jason Durrett

Meet Our Parts Staff

Parts Manager Angela  Nelson
X
  1. How many years have you been in the car business?
    • ​I’ve been in automotive business for 10 yrs.
  2. What is your favorite flavor of ice cream?
    • My favorite ice cream is anything berry.
  3. Favorite activity to do outside of work?
    • Activity outside of work is anything in the outdoors.
  4. Best movie featuring cars?
    • Best movie featuring cars is Fast and Furious.
Parts Manager
Angela Nelson
Parts Counter Sean  Bush
X
360-938-6364
How many years have you been in the auto business?
23 years
2. Favorite flavor of ice cream?
Mint Chocolate Chip
3. Best movie featuring cars​?
Pixar’s “Cars”
Parts Counter
Sean Bush

Meet Our Finance Staff

F&I Director Daniel  Nam
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F&I Director
F&I Director
Daniel Nam
Finance Manager Trevor  Sheldon
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360-916-5863
Get to Know Trevor:
How many years have you been in the car business?
I’ve been in the auto industry for 5 years.
What is your favorite flavor of ice cream?
Chocolate
Favorite activity to do outside of work?
Hiking Mt Rainier
Best movie featuring cars?
Cars the Disney Movie
Finance Manager
Trevor Sheldon
Finance Manager Victoria  Clavijo-Qui
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Finance Manager
Victoria Clavijo-Qui
Finance Manager Valerie Helland
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Finance Manager
Valerie Helland

Our Location

Dwayne Lane’s Skagit Subaru
640 Auto Boulevard
Burlington, WA 98233

Sales: 360-757-7737
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Great sales staff, pleasant environment. The best car buying experience. Kamiran worked with us to meet our budget and our needs.

- Gena Miller, GOOGLE

My partner and I just bought a 2026 Forester from Kam at Dwayne Lane Skagit Subaru. Kam streamlined everything for us and made it an easy process! I appreciated Kam showing us the entire dealership and service department so we knew where to go and who to call for anything related to our car. He...

- Karly Whittle, GOOGLE

We had a pleasant experience purchasing a new vehicle from Kam. He was very professional, helpful and efficient. We highly recommend asking for him as your sales consultant!

- Lynnea Dunbar, GOOGLE

Great experience with the entire staff. Kameron was extremely helpful in getting me in and out. I would definitely recommend anyone wanting to get a new car to check them out first.

- Me, GOOGLE

Mike was calm and courteous. He really took time asking what was important to us. He also had a good knowledge of how everything worked on the forester. I highly recommend him.

- Kim Gallagher, GOOGLE

Kam and Jake did an excellent job in helping me trade my older car for a new Subaru. They provided excellent guidance to get the best auto for me. I highly recommend Kam to help you choose the best car!!

- Marian Upchurch, GOOGLE

I recently purchased a 2026 Subaru Outback Premium from Dwayne Lane's Skagit Subaru, and the experience was outstanding from start to finish. A huge thank you to Zach in Sales. This was my first new car purchase, and Zach took the time to explain all the features of the vehicle, answer my...

- Travis Keighley, GOOGLE

Wow what a sales team lead by Jake sales manager, Matt in sales was fantastic to deal with, as was Taylor (internet) and Victoria (F&I) we love our new Outback Wilderness.

- Gary Cavett, GOOGLE

I recently bought a new Subaru Forester from Kam (sales) and Daniel (finance) at Dwayne Lane's Skagit Subaru. Kam was knowledgeable about the Subaru vehicles I was interested in and answered all my questions without any pressure to buy. I was on a tight schedule and they made the process as quick...

- Kathryn Gehrett, GOOGLE

We are very pleased! Sven Hernandez has helped us with 3 Subarus. He’s extremely helpful and knowledgeable! Highly recommended Skagit Subaru!

- Lisa Johnson, GOOGLE

I had the pleasure to work with Sales Consultant, Matthew Marsden, this past week on the purchase of my Certified used 2023 Kia Soul EX and I cannot express enough what a pleasant experience I had. It is always stressful trying to find and negotiate for any car and especially a pre-owned vehicle....

- Donna H., GOOGLE

Jacob in the service was wonderful. No appt but checked the problem and got me back on the road with a smile! THANKS!!!

- Barb R, GOOGLE

Hassle free buying. Very friendly.

- Tyler Miller 188, GOOGLE

My family recently purchased a car and had the pleasure of working with Zach! He was professional, knowledgeable, and genuinely helpful. He took the time to understand what my family was looking for, explained all my options clearly, and never made me feel pressured.He answered all our questions...

- Jordan Dotson, GOOGLE

My wife and I want to give a huge shout out to Kyle at Dwayne lane Mazda and Subaru. He is very professional, kind, and respectful. We went looking at the new Mazdas in Burlington. We were greeted by Kyle who was nothing but responsive, respectful, honest during the car buying experience. He was...

- Mason O'connell, GOOGLE

Buying a car can be stressful, but this experience was genuinely the most comfortable I’ve ever felt dealing with people during a major purchase. From start to finish, everything was handled with clarity, respect, and zero pressure. I felt listened to, well-informed, and completely confident...

- Katelyn Wolfe, GOOGLE

Worked with Rubi out of the Ford office. Amazing person! Was handed keys and told to put my kids car seat in and go for a test drive. Came back Rubi and the sales manager worked with us and made an amazing deal. Will definitely buy again from them.

- Patrick Riggs, GOOGLE

Joel and his team were amazing. Very helpful kind and with a sense of humor. Buying a car is hard but they all made it feel like home. Can’t wait to drive my new Crosstrek. Thank you!

- Annie Philbrick, GOOGLE

Sent emails out to numerous dealerships for the exact year, model, color and trim my wife wanted. Joel was the only sales person to understand our wants for a new car. He brokered a pipeline trade, provided me an out the door price & kept us up to date on all information and delivery date. He was...

- Jason mcdermott, GOOGLE

Shopping at Dwayne Lane's Skagit Subaru was a great experience. Zach was so easy to shop vehicle's with, easy going and pressure-free. Zach asked questions of what I was looking for in a vehicle and answered all of my questions (even multiple times) and really helped find the vehicle for me. I went...

- Loren Baker, GOOGLE

Highly recommend Dwayne Lanes Skagit Subaru. The car buying experience was fantastic. It was low stress, didnt have to haggle on price, just a wonderful experience overal. Sven, Victoria and Rich were fantastic to work with. We got a wonderful deal on our new Outback. Its well worth the drive to...

- mc3cats, DEALERRATER

Outstanding Subaru dealership. Enjoyed working with Sven to buy our new outback. The entire car purchasing experience was phenomenal. We got a great price on our 25 outback. A thoroughly enjoyable car purchasing experience from sales down to the insurance and finance side. I highly recommend this...

- C. Brue, GOOGLE

The nicest guy, It was a pleasure doing business with Zach.

- Faith Reichel, GOOGLE

I had a great experience with Joel! My husband and I had been looking for a car for quite some time, but nothing was working out. We finally found the car we were looking for at this place, but with travel time we couldn’t get there till 5:30 (they close at 6). Joel and his team stayed late for...

- Rachel Martin, GOOGLE

Came in pretty late. We already had a pretty good idea of what we wanted but Joel did a good job of not beating around the bush with pricing and giving us a decent deal after realizing an unrelated mistake on their end.

- David Martin, GOOGLE

This was my first time ever buying a car. Sven helped me out and it was a smooth process! I definitely recommend going to this dealership if you’re looking into buying a new car.

- Lindsey Senger, GOOGLE

Wilson rich is the best car dealer in the skagit area, if you jeed a car from watcom to sno county talk to wilson

- Blake Smithmeyr, GOOGLE

Great Customer Service! Jeff and Dered were such amazing help and made getting my first car a breeze! I love my new Subaru and this is definitely the place to get your car! Recommend coming here!

- Hannah Swan, GOOGLE

10 stars would be more like it. Short version of a long story: On the Thursday before July 4th Friday weekend, we were traveling home to Portland and had a problem (disabled and towed) with our 24 Legacy. Jason in the service department stayed late (after closing time) and he and Matt from Sales...

- Jersey Girl Pizza, GOOGLE

Zach was a pleasure to deal with, I walked in with a car I wanted and a price I felt was fair and they made it happen for us! Everyone from Zach (sales) to financing was amazing. They were short handed today but made it work for us and I am so appreciative! We had driven 14 vehicles to find “the...

- Kristin Guthrie, GOOGLE

Consistently helpful and friendly service from Hayley and the team! The sales team has also been superb over the years… our 3rd leased Subaru!!

- EVA, DEALERRATER

Jason and Hayley did a great job getting my Outback right in for an oil change. Great friendly professional service! I've purchased four Outback's from Dwayne Lane's Skagit Subaru.

- srome, DEALERRATER

I would completely avoid working with the service department. They dont follow ASE procedures and start tearing into a car without getting permission to do so. And they dont know how to follow requests by a customer. As well as, apparently dont give refunds for their incomplete work.

- Mr. B, GOOGLE

We previously had underwhelming experiences with this service department but decided to give them another chance. While scheduling was easy, the in-person experience and the quality of their "multi-point safety inspection" were disappointing. ​When my wife arrived for the appointment, two...

- Nathaniel Villars, GOOGLE

Went to get an oil change in the morning. Guy at the desk was nice but said that I had to make an appt for an oil change because they are short-staffed, they have no front desk. They advertise same day oil changes.

- megan lear, GOOGLE

UPDATE: Subaru of America recognized the mistake made by Dwayne Lane’s Skagit and paid another dealer in California to fix our air conditioner. They saved us $3,500 in costs. Thank you, Subaru of America, for rectifying the mistake. I brought my car to Dwayne Lane's Skagit Subaru for recall work...

- PPV, GOOGLE

Please be aware that this facility does not do work on fleet vehicles. I called in for an appointment specifically stating that I would like to get my fleet vehicle serviced. Booking the appointment went fine however once I showed up to drop off my car they informed me they no longer do work on...

- Jordan Kaminski, GOOGLE

service writer hayley was very rude and not upfront about cost. was quoted $3.5k+ for an expected $1000 service. they had already started the service before confirming cost with me. thankfully they put my car back together. i have worked customer service. i know that 99% of the time the customer is...

- Matty Lagerwey, GOOGLE
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