SERVICE DEPARTMENT

“ ” Great sales staff, pleasant environment. The best car buying experience. Kamiran worked with us to meet our budget and our needs.

“ ” My partner and I just bought a 2026 Forester from Kam at Dwayne Lane Skagit Subaru. Kam streamlined everything for us and made it an easy process! I appreciated Kam showing us the entire dealership and service department so we knew where to go and who to call for anything related to our car. He...

“ ” We had a pleasant experience purchasing a new vehicle from Kam. He was very professional, helpful and efficient. We highly recommend asking for him as your sales consultant!

“ ” Great experience with the entire staff. Kameron was extremely helpful in getting me in and out. I would definitely recommend anyone wanting to get a new car to check them out first.

“ ” Mike was calm and courteous. He really took time asking what was important to us. He also had a good knowledge of how everything worked on the forester. I highly recommend him.

“ ” Kam and Jake did an excellent job in helping me trade my older car for a new Subaru. They provided excellent guidance to get the best auto for me. I highly recommend Kam to help you choose the best car!!

“ ” I recently purchased a 2026 Subaru Outback Premium from Dwayne Lane's Skagit Subaru, and the experience was outstanding from start to finish. A huge thank you to Zach in Sales. This was my first new car purchase, and Zach took the time to explain all the features of the vehicle, answer my...

“ ” Wow what a sales team lead by Jake sales manager, Matt in sales was fantastic to deal with, as was Taylor (internet) and Victoria (F&I) we love our new Outback Wilderness.

“ ” I recently bought a new Subaru Forester from Kam (sales) and Daniel (finance) at Dwayne Lane's Skagit Subaru. Kam was knowledgeable about the Subaru vehicles I was interested in and answered all my questions without any pressure to buy. I was on a tight schedule and they made the process as quick...

“ ” We are very pleased! Sven Hernandez has helped us with 3 Subarus. He’s extremely helpful and knowledgeable! Highly recommended Skagit Subaru!

“ ” I had the pleasure to work with Sales Consultant, Matthew Marsden, this past week on the purchase of my Certified used 2023 Kia Soul EX and I cannot express enough what a pleasant experience I had. It is always stressful trying to find and negotiate for any car and especially a pre-owned vehicle....

“ ” Jacob in the service was wonderful. No appt but checked the problem and got me back on the road with a smile! THANKS!!!

“ ” Hassle free buying. Very friendly.

“ ” My family recently purchased a car and had the pleasure of working with Zach! He was professional, knowledgeable, and genuinely helpful. He took the time to understand what my family was looking for, explained all my options clearly, and never made me feel pressured.He answered all our questions...

“ ” My wife and I want to give a huge shout out to Kyle at Dwayne lane Mazda and Subaru. He is very professional, kind, and respectful. We went looking at the new Mazdas in Burlington. We were greeted by Kyle who was nothing but responsive, respectful, honest during the car buying experience. He was...

“ ” Buying a car can be stressful, but this experience was genuinely the most comfortable I’ve ever felt dealing with people during a major purchase. From start to finish, everything was handled with clarity, respect, and zero pressure. I felt listened to, well-informed, and completely confident...

“ ” Worked with Rubi out of the Ford office. Amazing person! Was handed keys and told to put my kids car seat in and go for a test drive. Came back Rubi and the sales manager worked with us and made an amazing deal. Will definitely buy again from them.

“ ” Joel and his team were amazing. Very helpful kind and with a sense of humor. Buying a car is hard but they all made it feel like home. Can’t wait to drive my new Crosstrek. Thank you!

“ ” Sent emails out to numerous dealerships for the exact year, model, color and trim my wife wanted. Joel was the only sales person to understand our wants for a new car. He brokered a pipeline trade, provided me an out the door price & kept us up to date on all information and delivery date. He was...

“ ” Shopping at Dwayne Lane's Skagit Subaru was a great experience. Zach was so easy to shop vehicle's with, easy going and pressure-free. Zach asked questions of what I was looking for in a vehicle and answered all of my questions (even multiple times) and really helped find the vehicle for me. I went...

“ ” Highly recommend Dwayne Lanes Skagit Subaru. The car buying experience was fantastic. It was low stress, didnt have to haggle on price, just a wonderful experience overal. Sven, Victoria and Rich were fantastic to work with. We got a wonderful deal on our new Outback. Its well worth the drive to...

“ ” Outstanding Subaru dealership. Enjoyed working with Sven to buy our new outback. The entire car purchasing experience was phenomenal. We got a great price on our 25 outback. A thoroughly enjoyable car purchasing experience from sales down to the insurance and finance side. I highly recommend this...

“ ” The nicest guy, It was a pleasure doing business with Zach.

“ ” I had a great experience with Joel! My husband and I had been looking for a car for quite some time, but nothing was working out. We finally found the car we were looking for at this place, but with travel time we couldn’t get there till 5:30 (they close at 6). Joel and his team stayed late for...

“ ” Came in pretty late. We already had a pretty good idea of what we wanted but Joel did a good job of not beating around the bush with pricing and giving us a decent deal after realizing an unrelated mistake on their end.

“ ” This was my first time ever buying a car. Sven helped me out and it was a smooth process! I definitely recommend going to this dealership if you’re looking into buying a new car.

“ ” Wilson rich is the best car dealer in the skagit area, if you jeed a car from watcom to sno county talk to wilson

“ ” Great Customer Service! Jeff and Dered were such amazing help and made getting my first car a breeze! I love my new Subaru and this is definitely the place to get your car! Recommend coming here!

“ ” 10 stars would be more like it. Short version of a long story: On the Thursday before July 4th Friday weekend, we were traveling home to Portland and had a problem (disabled and towed) with our 24 Legacy. Jason in the service department stayed late (after closing time) and he and Matt from Sales...

“ ” Zach was a pleasure to deal with, I walked in with a car I wanted and a price I felt was fair and they made it happen for us! Everyone from Zach (sales) to financing was amazing. They were short handed today but made it work for us and I am so appreciative! We had driven 14 vehicles to find “the...

“ ” Consistently helpful and friendly service from Hayley and the team! The sales team has also been superb over the years… our 3rd leased Subaru!!

“ ” Jason and Hayley did a great job getting my Outback right in for an oil change. Great friendly professional service! I've purchased four Outback's from Dwayne Lane's Skagit Subaru.

“ ” I would completely avoid working with the service department. They dont follow ASE procedures and start tearing into a car without getting permission to do so. And they dont know how to follow requests by a customer. As well as, apparently dont give refunds for their incomplete work.

“ ” We previously had underwhelming experiences with this service department but decided to give them another chance. While scheduling was easy, the in-person experience and the quality of their "multi-point safety inspection" were disappointing. ​When my wife arrived for the appointment, two...

“ ” Went to get an oil change in the morning. Guy at the desk was nice but said that I had to make an appt for an oil change because they are short-staffed, they have no front desk. They advertise same day oil changes.

“ ” UPDATE: Subaru of America recognized the mistake made by Dwayne Lane’s Skagit and paid another dealer in California to fix our air conditioner. They saved us $3,500 in costs. Thank you, Subaru of America, for rectifying the mistake. I brought my car to Dwayne Lane's Skagit Subaru for recall work...

“ ” Please be aware that this facility does not do work on fleet vehicles. I called in for an appointment specifically stating that I would like to get my fleet vehicle serviced. Booking the appointment went fine however once I showed up to drop off my car they informed me they no longer do work on...

“ ” service writer hayley was very rude and not upfront about cost. was quoted $3.5k+ for an expected $1000 service. they had already started the service before confirming cost with me. thankfully they put my car back together. i have worked customer service. i know that 99% of the time the customer is...