The 2021 Subaru Love Promise Community Commitment Award

The 2021 Subaru Love Promise Community Commitment Award

We've been nationally recognized for our dedication to our community and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Community Commitment Award. This award nationally recognizes Subaru retailers who are making the world a better place while demonstrating an outstanding commitment to supporting passions and causes in local communities. These efforts are focused in important areas such as the environment, community, health, education, and pets.

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What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Dwayne Lane's Skagit Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well. Our slogan is We'll Take Care of You! and it's not just a catchy tagline but a way of life for our employees on how we treat our customers and support our community.

Humane Society of Skagit Valley, The NOAH Center Animal Adoption Clinic

Leave No Trace Center for Outdoor Ethics

Burlington Edison School District

Boys and Girls Club of Skagit County, Skagit Valley Family YMCA, Community Action of Skagit County, Skagit Domestic Violence and Sexual Assault Services, Friendship House, Youthnet

The Cancer Assistance Fund, Skagit Valley Hospital Foundation, Hospice of the NW

Did Dwayne Lane's Skagit Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Dwayne Lane's Skagit Subaru

Subaru and Dwayne Lane's Skagit Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Dwayne Lane's Skagit Subaru First Art Carnival - Emilyn P

Skagit County, WA - Dwayne Lane’s Skagit Subaru recently hosted an Art CARnival at its Burlington dealership, to benefit the Rick Epting Foundation for the Arts (REFA). Proceeds from the event will be used to support teachers, artists, musicians, arts-based programs and organizations with grants to enhance the quality of life in Skagit Valley and surrounding areas through the arts. The event featured 21 decorated art cars including Dwayne Lane’s ‘Subie Love’ themed car, plus many family friendly activities showcasing Subaru’s Love Promise pledge. Subaru is committed to making the world a better place and focuses on Subaru Loves the Earth, Loves Pets, Loves to Care, Loves Learning and Loves to Help. Hands on activities included planting flower seeds, painting wood art cars, coloring bookmarks and more. The Art CARnival drew many families from the surrounding community and the event was a first experience for many to view such an ART CAR Extravaganza. According to Dwayne Lane’s Auto Family Marketing and Public Relations Director Sheila Countryman-Bean the event was a huge success. "Dwayne Lane's Skagit Subaru was excited to host the first Art Carnival in Skagit County to benefit the Rick Epting Foundation for the Arts. It was great seeing all the families enjoying the different art cars and the Subaru Love Promise activities", she said. The dealership hopes to make the Art CARnival an annual event.

Dwayne Lane's Skagit Subaru First Art Carnival

Dwayne Lane's Subaru helps local homeless families - Brandon F

Dwayne Lane's Subaru is committed to local non profits in Skagit County. This year they gave a whopping $14,385 to Family Promise of Skagit Valley; a non-profit dedicated to helping homeless families regain their independence through a combination of shelter and wrap around case management services. Thank you to Dwayne Lane's for all they do for us and many, many others in the community!

Dwayne Lane's Subaru helps local homeless families

Foster Families Feel the Love! - Kaelen G

Secret Harbor was honored to be chosen as one of 2020's Share the Love recipients. In a year shadowed by worldwide turmoil, taking care of those closes to home was extremely important. Dwayne Lane's Skagit Subaru answered that call and then some, by selecting not one but two recipients this past year and we are so thankful to have been included. Through their hard work and dedication, we were presented with a fabulously large check for over $10,000. This money will go directly to our three programs supporting foster youth and families in the Puget Sound. Next year celebrates Secret Harbor's 75th year of service to this community and we are so lucky to have support for community partnerships like this one with Dwayne Lane Subaru. While the world upended around us, we were dedicated to providing services to our youth and families no matter what we endured. We encountered challenges we had never anticipated and with support like this, we were successful in leaping over each hurdle that came our way. Secret Harbor's three programs: Residential Group Care, Therapeutic Foster Care and In-Home Support will all benefit through this generous donation. Thank you so much for supporting us, our programs and the youth families we serve.

Secret Harbor
Foster Families Feel the Love!

Supporting Holidays for Children in Foster Care - Holland W

Thanks to the ongoing support of Dwayne Lane's Skagit Subaru and their employees, Youthnet has been able to provide Thanksgiving turkeys and groceries to foster families for the past three years. This year our team split up, put on our masks, and distributed turkeys to our families' doorsteps. Many of our services are currently virtual due to COVID-19 restrictions, and this was a much-appreciated opportunity to connect with our families in person from a safe distance. Dwayne Lane's Skagit Subaru has also helped Youthnet make the holidays extra special for children in foster care by providing Christmas gifts for the past three years. As a non-profit agency, our partners and donors strengthen Youthnet's ability to support children, youth, and families in our community.

Youthnet
Supporting Holidays for Children in Foster Care

Customer and Employee Tony Micik's Legacy - Sheila C

This story is about a customer and employee at Dwayne Lane's Skagit Subaru, Tony Micik. Tony was recently diagnosed with lung cancer and left his job to pursue medical treatment and spend time with his family. Unfortunately Tony lost his battle with the disease on Nov. 27th. He is missed by his customers and co-workers and will not soon be forgotten. Tony loved all things Subaru and his family owns two. He had been a fixture in Dwayne Lane's Skagit Subaru's service drive for many years and his commitment of taking care of his customers was always his number one priority. His smile and sunny personality were contagious and when not assisting customers he could be found watering plants in front of the dealership. Dwayne Lane's Skagit Subaru employees wanted to recognize Tony's dedication to his work and planted a garden in his honor. The garden will be changed out seasonally and has a plaque "Welcome To Tony's Garden" installed in it. When Tony learned of the garden he was very grateful and said in all his years in the automotive business he hadn't worked for anyone better than Dwayne Lane's. "They really do take care of you and care about you as a person, not just an employee," he commented. Tony was awarded posthumously, the Spirit of Dwayne Lane Award, which is nominated by employees for someone that shared the qualities of founder Dwayne Lane. The award is a crystal boot in honor of Dwayne Lane's love of horses and has been given to Tony's family. The criteria of the award are: The Spirit of Dwayne Lane Award will be given annually to an employee that exemplifies the qualities that made Dwayne Lane successful in the auto industry and a respected community member. 1. Work Ethics-demonstrates a dedication to job and company by giving 110% every day while treating customers fairly and with respect. 2. Customer Service-embodies “We’ll Take Care of You!” by providing excellent, positive experiences for all customers, co-workers and Dwayne Lane's guests. 3. Attitude-positive outlook, motivates through actions. 4. Performance-be a top performer in job responsibility 5. Professionalism-displays professional behavior to customers and other employees and mentors others to reach full potential. It's not everyday you meet someone with the qualities that Tony possessed and his passion for customer care. He will continue to be an inspiration for many and his memory lives on in Tony's Garden.

Customer and Employee Tony Micik's  Legacy

The NOAH Center benefits from Subaru loves pets - Jennifer H

This year Dwayne Lane Subaru has partnered with The NOAH center to donate $100 for each pet adopted in October, that donation will help us feed and care for the animals through the end of 2020. Dwayne lane is also collecting food , toys and supplies for the animals to enjoy while here at The NOAH Center. Partnerships like these help to keep The NOAH Center going and able to bring in more animals from overcrowded shelters that would have been euthanized. These donation mean so much to us this year especially with donations down due to the pandemic. Thanks Subaru and Dwayne Lane for your generosity!

The NOAH Center benefits from Subaru loves pets

Mom Credits Subaru for Saving Daughter's Life - Debbie W

I received the call no parent ever wants or expects, my daughter had been in a serious accident. I rushed to the scene and found my daughter with only minor injuries suffered in the horrific crash. She had been driving my parent's 2018 Subaru Outback and I believe it saved her life. I'd always heard how safe Subarus were and my daughter is a living testament to those claims. The Outback was totaled and my parents returned to Dwayne Lane's Skagit Subaru to replace it with another new Outback. The staff was compassionate and made the process so easy. They were concerned for my daughter's recovery and my entire family is grateful for the customer service the dealership provided. Thank you Subaru for providing safe vehicles and to Dwayne Lane's Skagit Subaru for caring about your customers! Debbie Wolfe, Arlington, WA

Mom Credits Subaru for Saving Daughter's Life

Dwayne Lane's shares the love with our Clubs! - Ian F

The Boys & Girls Clubs of Skagit County has partnered with Dwayne Lane's and the team at Skagit Subaru for many years. One of our first corporate partners and one of our most engaged, the Dwayne Lane's team has continually stood as an example of care, commitment, and community support. Supporting more than 5000 youth served through the Skagit Clubs, the Dwayne Lane's team isn't just made up of Club parents, Club supporters, and Club advocates– the Dwayne Lane's team has provided the opportunity for our kids to visit their dealerships, see the work first-hand. This supports not just keeping the Clubs open– but more importantly, this supports our initiatives to help our kids thrive, and to build a great future. The team at Dwayne Lane's has helped mentor and helped provide inspiration. We are proud to partner with the Dwayne Lane's Skagit Subaru team. They truly have shared the love! Thank you to Tom, Bart, Sheila, and everyone else!

Boys & Girls Clubs of Skagit County

Subaru Keeps Sharing the Love! - Amanda C

Skagit DVSAS, Skagit Subaru’s Share the Love recipient for 2019, would like to recognize Skagit Subaru once again for their amazing community partnership. Due to the hard work of the Subaru staff, the 2019 Share the Love fundraiser raised an amazing $28,000 for Skagit DVSAS. At a time when interpersonal violence is rising due to the pressures of a pandemic, the funds from Subaru were sorely needed and will greatly assist SDVSAS in continuing to provide support and services to Skagit survivors. Dwayne Lane's Skagit Subaru is a wonderful example of a community business that actively participates in our community and constantly provides support to nonprofits. Since the Share the Love campaign, Subaru has continued to assist SDVSAS in various ways – even sharing local agency fundraisers on their social media platforms! Their partnership is such a valuable part of the SDVSAS agency, and we look forward to working with them towards the goal of ending interpersonal violence in Skagit.

Skagit Domestic Violence and Sexual Assault Servic
Subaru Keeps Sharing the Love!

Above & Beyond Excellent Customer Care - Sheila C

Thank you Dwayne Lane Dealership and SUBARU! Both the transmission and wheel bearing of our 25-year-old granddaughter's 2013 Subaru Legacy failed during this COVID-19 complicated 2020 year. Her work hours were greatly reduced and she was unable to get through for unemployment support so could not come close to being able to pay for a large repair bill. She made the decision to sell her car for parts and use her bike for transportation. Upon hearing this, with the help and support of Tony and Glen in the Service Dept. and Subaru, she got a call to advise her the repair could be done at a significantly reduced cost that she could afford by extending the warranty. What a blessing! She is back on the road safely. To date we have purchased two new vehicles from Dwayne Lane Subaru. You can be sure that the over-the-top treatment received during this extremely difficult time will never be forgotten, and know that should a new car purchase be in our future, Dwayne Lane is where we will buy. Maureen & Robert Mullen Anacortes, WA

Above & Beyond Excellent Customer Care